Quality Assurance & Governance
PROVIDING EXPERT AND PROFESSIONAL SUPPORT, GUIDANCE AND MANAGEMENT SERVICE FOR YOUR ORGANISATION
As a CQC regulated provider in order to meet CQC Regulation 17: Good Governance; providers must have effective governance, including assurance and auditing systems or processes. These must assess, monitor and drive improvement in the quality and safety of the services provided, including the quality of the experience for people using the service. The systems and processes must also assess, monitor and mitigate any risks relating the health, safety and welfare of people using services and others. Providers must continually evaluate and seek to improve their governance and auditing practice. - CQC
Our Consultants work with Registered Managers to establish, implement and embed into their organisation an effective quality assurance system and all the core elements of good governance such as a clear focus on the organisation’s purpose and outcomes for people who use services, clarity about roles and functions, managing risk and transparent decision-making, engaging with key stakeholders and clear accountability and ownership of practice.
Are you seeking support to ensure your residential children's home, or setting is fully prepared for your upcoming Ofsted registration and inspection? Look no further than Twelve01 Care Consultancy, the leading provider of assistance for children's residential care providers.
With our team of experienced experts, we possess in-depth knowledge of navigating Ofsted registration and inspections and requirements with precision and confidence. You can have peace of mind knowing that your children's residential care service will meet all the necessary standards. Our services are tailored to meet the specific needs of residential children's homes, supported accommodations, and residential special schools. We offer a range of options, including mock inspections and Ofsted inspection support.
At Twelve01 Care Consultancy, we recognize the importance of providing safe and nurturing environments for vulnerable children and young people. We are dedicated to helping you not only meet but exceed Ofsted's expectations. Our team is readily available to provide the support you need.
If you require assistance in preparing your residential children's home or service for an Ofsted inspection, do not hesitate to reach out to us today. Our team is eager to assist you in every way possible.
“CARE AUDIT ENABLES EFFICIENCIES TO BE MADE IN TIMES OF AUSTERITY, WHILST IMPROVING STANDARDS.” - SHIRLEY ALLEN, BURY COUNCIL STRATEGIC DEVELOPMENT UNIT, DEPARTMENT OF COMMUNITIES AND WELLBEING
Undertaking external quality control audits provides you with mock CQC inspections carried out in line with the standards expected by the CQC themselves and Ofsted moc inspections.
Upon completion of a mock inspection, we will provide you with a writtren report identifying any gaps and areas of concern. We will also provide you with an individualised action plan with recommendations and guidance which will put you in good stead to complete remedial and improvement actions ahead of your next real CQC inspection or Ofsted inspection.
Clinical audit is a quality improvement process that seeks to improve patient care and outcomes through systematic review of care against explicit criteria and the implementation of change. Aspects of the structure, processes, and outcomes of care are selected and systematically evaluated against explicit criteria. Where indicated, changes are implemented at an individual, team, or service level and further monitoring is used to confirm improvement in healthcare delivery. - National Institute for Clinical Excellence.
As the need for health conditions to be managed in the community increases it is even more vital that CQC regulated organisations integrate clinical audits for quality delivery of service for service users with health conditions. Our Consultants support with audits in the following areas:
Infection Prevention & Control
End of Life
Catheter & Continence Promotion
Crisis & Turnaround Management
PEOPLE WHO USE ADULT SOCIAL CARE SERVICES HAVE THE RIGHT TO EXPECT HIGH-QUALITY, SAFE, EFFECTIVE AND COMPASSIONATE CARE. WE WANT TO ENSURE THAT SERVICES PROVIDING INADEQUATE CARE DO NOT CONTINUE TO DO SO. WHERE CARE IS JUDGED TO BE INADEQUATE, IT IS ESSENTIAL THAT THE SERVICE IMPROVES QUICKLY FOR THE BENEFIT OF PEOPLE WHO USE IT. - CQC
Receiving an unfavourable CQC inspection result can be a difficult and stressful time, particularly if your service has been rated inadequate or placed into Special Measures. Our Consultants are experienced and well-versed in navigating through this process and will support you to meet the demands of CQC and stakeholders whilst steadily and swiftly improving all areas of concern.
Some of our services include:
- Preparing and monitoring Service Improvement Plans
- Attending meetings
- Turnaround Management Service
QUALITY IN ALL CARE SERVICE PROVISION NEEDS TO BE HIGH – FOR PEOPLE USING THE SERVICE, FOR THEIR CARERS AND FAMILY MEMBERS, FOR ORGANISATIONS AND THEIR STAFF, AND FOR THOSE COMMISSIONING CARE. TO UNDERSTAND HOW SUCCESSFUL SOCIAL CARE PRACTICE IS, AND TO IMPROVE UPON IT, WE MUST MEASURE OUTCOMES TO CHECK THAT SERVICES ARE EFFECTIVE FOR PEOPLE WHO USE THEM - CQC REGULATION 17: GOOD GOVERNANCE
Good quality improvement can deliver sustained improvements not only in the quality, experience, productivity and outcomes of care, but also in the lives of those that work for and with you.
Our Consultants will review all aspects of your organisation and take a root cause approach to any areas of attention in order to develop a tailored service improvement plan which speaks to the specific needs of your organisation